Frequently Asked Questions
A: Whilst it’s actually just a piece of paper – its worth is practically priceless, to you, your family and your community. What would it be worth to live according to your values and be insanely successful at everything you chose to attempt? What would it be worth to practice the principles of Emotional Intelligence in your parenting, partnering and income generation?
A: Yes, you can re-take the test 5 times.
A: Unlimited! Go at your own pace. If you have a normal life... Then sometimes you’ll do 3 classes a week followed by none for 3 weeks.
A: No. But neither does Yale, Harvard or Oxford hand out qualifications without testing you have understood (and can successfully use) the material. You will be allowed to display a DG Institute digital badge not because you bought it but because you earned it.
A: They vary. On average you’ll be watching several hours of video, reading several pages of material and completing some exercises. Technically you could pull an all-nighter and roll it over in 24 hours. We think a week if you are full time and after that, "how long is a piece of string?".
A: Impossible if you don’t sit the classes. Because the lessons use our unique approach and simplification process – the tests aren’t really that hard because you’ll understand and comprehend the concepts as you go along. You’ll be pleased with yourself because you’ve learned and understood concepts and techniques that change lives.
A: Not by itself. But it will give you a proven (by me and the thousands I’ve taught) plan to implement. Nothing beats action but the RIGHT action at the RIGHT time, in the RIGHT sequence is invincible. Just follow the steps and laugh all the way to the bank.
A: Depending on the subject, 15 to 30 video lessons that will cover everything from subconscious blockages to successful strategies for that subject. The stages are set out so that they are easy to follow (yet challenging) and most importantly – easy to implement.
A: Log-in by clicking here.
After log-in, select "My Courses" from the "Members" drop down menu:
My Courses
This will show your available courses.
A: On Log-in Page:
- You will add your E-mail id in "Username" field. And click "Lost Password".
- That will send you a reset password link in the email.
- You will open that and can change your password there.
A: You can see the progress in the sidebar area on Courses page in "Progress Bar". That will show you the current progress status of your Course.
A: Badges are the achievement rewards for completing the lessons.
Every time you complete a lesson you will be awarded a digital badge.
A: Yes you can change your email in our system. Please Click HERE, and you go to the email update web page.
A: In order to download the certificate in Safari follows the below steps.
A: In order to download the certificate in Safari follow these steps.
1- Go to Safari’s menu and click Preferences. See the image below.
2- Go to ‘File download location’ and set the download location as ‘Ask for each download.’
3- Go to the ‘My Courses’ page inside of "DG Institute" and click ‘Expland All'.
4 - Scroll down the certificate you want to print and click on the certificate icon.
5 - When the download location and Save As box pop up, delete the HTML at the end of the certificate name and choose the location where you would like the certificate to save.
Done! Your certificate can now be found wherever you chose to download it.
A: Your username is the email address. If you have multiple email addresses, determine which email address has been receiving your course emails and use that email address to log in.
If you still can’t figure out your username, click on “Contact Us’ and send customer service an email.
A: No problem. Just go to "DG Institute" and click ‘Log In’. Once you are on the Login page and click on ‘Lost Password’.
Once you click on ‘Lost Password’ it will lead you to a page that asks for your Username. Enter your Username (the email you use to log into the site) and click the ‘Get New Password’ button.
Next, go to your email. There you will find an email inviting you to reset your password. Click the link in that email and change your password.
A: You can see your progress in two places:
- You can log into the course and look at the sidebar titled ‘Progress Bar’.
- You can also go to ‘My Courses’ under the ‘Members’ menu header. Scroll to the middle of the page and click on ‘Expand All’. This will show you the progress for all of your courses.
A: Badges are the digital achievements awarded when you complete a lesson or course. Lesson badges are found in ‘My Achievements’ under the ‘Members’ header.
Course badges are awarded when you complete a course. The course badges are digital badges that can be shared on your social platforms, linked in your LinkedIn Certifications, added to your email signature and/or displayed on your website.
A: If you have questions or comments regarding DG Institute products, please email us at: info@dginstitute.com.au or call (02) 9986-2228. You can also reach out to us by using the Contact Us form.
A: To download your certificate, log into "DG Institute" and follow the steps below:
- Select ‘My Courses’ from the ‘Members’ drop-down menu.
- Scroll to the middle of the page and click on ‘Expand All’. This will show you the progress for all of your courses.
- Scroll down the certificate you want to print.
- Click on the certificate icon.
